About us
Our Story
Our owner and president, Travis Evans, holds a Red Seal Journeyman Refrigeration and Air-Conditioning Mechanic Certification and has over 20 years of experience. Travis started Arctic Fox Mechanical because he wanted to provide customers with an affordable alternative to the larger corporations while not having to compromise on knowledge and experience. He’s a firm believer in building relationships and that a happy customer is a repeat customer.
We are CORE
Who needs a mission statement when you have ARCTIC! The foundation of our CORE values is how we will conduct business with customers, suppliers, and professional associates
AUTHENTIC
We are service technicians, not salesmen and believe that authenticity is critical to building trust. Our team is professional and relatable so our customers are never afraid to ask our experts questions that will ensure their needs are taken care of.
RELIABLE
“Under-promise and over-deliver” that’s our motto! We have strict standards for punctuality, cleanliness, managing commitments and communication.
CRAFTSMANSHIP
We take pride in our work and our expectation for execution should, at a minimum, be at the level we’d perform work in our own home. We stand by our work and anything less than 100% satisfaction is unacceptable.
TRANSPARENT
We want our customers to feel like family and we encourage an open line of communication. We may be experts, but we promise to explain and simplify the way we perform our work. No question is off limits.
INNOVATIVE
Like most modern ever-changing industries, HVAC is constantly evolving. We like to stay ahead of the modern technology curve by ensuring our tools of the trade are up to snuff. We are experienced in both old and modern technology – our products and services are available to all demographics.
CUSTOMER-FOCUSED
We value our customers and strive for long-lasting relationships. We want you to be happy with our services and will maintain the highest levels of professionalism, integrity, honesty, and fairness in our relationships.